Delete your Sync2gether account
You can delete your account and its data at any time, either inside the app or by contacting us.
Option 1: Delete from the app
- Open the Sync2gether app and sign in.
- Go to Settings → Account.
- Tap Delete account.
- Confirm. You will be signed out and your account will be scheduled for deletion.
Option 2: Request deletion by email
If you no longer have the app installed, email support@goldencodesolutions.com from the email address registered to your account with the subject "Account deletion request". We may ask you to confirm the request before we delete anything. We process requests within 30 days.
What gets deleted
- Your account profile (name, email address, sign-in details).
- Alarms and notes you created.
- Your membership in shared groups and the sharing links you created.
- Device push notification tokens linked to your account.
What may be kept
- Copies of shared alarms or notes that other members have already duplicated into their own accounts remain theirs.
- Backups and logs are removed on a rolling basis within 30 days of deletion.
- Records we are legally required to keep, only for as long as the law requires.
Deletion is permanent. Once your account is deleted it cannot be recovered.